Privacy Policy

Privacy Policy

Introduction

Welcome to https://flood-damage-restoration-near-new-braunfels-texas.livebursts.com (referring to our company as “we” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, products, or services accessible through links or integrations on our site. These entities have their own privacy policies which govern the use of your data, so we encourage you to review them separately.

Processing Activities

This Privacy Policy guides how we interact with users in various scenarios:

  1. Using Our Applications and Services: When you sign up as an authorized user, access our tools, or utilize our services, we collect and process your personal data to deliver the requested functionality.
  2. Visiting Our Websites: Every time you visit our websites, we may collect certain information, including IP addresses, browser type, operating system, and unique device identifiers. This data is used for analytics, performance optimization, and security purposes.
  3. Communication with Us: If you choose to contact us via email, phone, or text messages/SMS, we will use the information provided to respond to your inquiries and support requests.

Personal Data Collection

We collect a range of personal data for various reasons, as described below:

  • Account Information: This includes usernames, passwords, and account details you provide during registration.
  • Payment Information: Credit card numbers, billing addresses, and payment history are collected for processing transactions.
  • Financial Information: We may store financial records and bank account details to facilitate payments and accounting purposes.
  • Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar codes for mobile devices used to access our apps.
  • Location Data: Your geographic location data when you interact with our apps or websites.
  • Feedback and Reviews: Comments, suggestions, and reviews you provide help us improve our services.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms, as per their privacy policies.
  • Product Interest: We track your interactions with our products, such as items viewed or added to a shopping cart.

We gather this data through direct user input, server logs, and automated technologies like cookies and tracking pixels. Third-party service providers may also share personal data with us for specific tasks, adhering to their privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions of our site, like secure login and navigation.
  • Preference Cookies: They remember user preferences, such as language selection or font size.
  • Analytics Cookies: Used by analytics tools to provide insights into website performance, user behavior, and trends.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, unless required or allowed by law to keep it longer. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

The Company has implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

Our services are not intentionally designed for or marketed to children under 18 years of age. We do not knowingly collect personal data from minors, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access and Rectification
  • Erasure (Right to be Forgotten)
  • Restriction or Object to Processing
  • Data Portability
  • Right to Withdraw Consent
  • Non-Discrimination

To exercise these rights or submit a complaint, please contact our dedicated privacy team at your earliest convenience. We will respond to your requests as quickly and accurately as possible, in accordance with applicable laws.

Changes to Policy

The Company reserves the right to update this Privacy Policy at any time. Any changes made will be posted on this page, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests for information, or complaints regarding this policy or your data, please reach out to us:

  • Email: contact@flood-damage-restoration-near-new-braunfels-texas.livebursts.com
  • Address: [Provide Company Mailing Address]